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Shipping policy

TRANSPORTATION

Shipments are made with UPS and Correos and a tracking number will be assigned so that you can see where your order is in each moment. The delivery time will depend on the destination address, it is calculated between 2 to 3 days. If they can't find you at home:

-Correos will make a second attempt and if it doesn't find you either, it will leave it at the Post Office closest to your address and leave a note with details.

-UPS, they will contact you and notify you that they have left the shipment at an Access Point, a store that works with UPS and that will be close to your home. The service will be charged to us and you will not be charged anything else.

Customs and import expenses, if any, are borne by the customer. In the case of the European Union they are included.

AVAILABILITY OF PRODUCTS p>

All orders are subject to product availability. If there are difficulties in supplying the products or if there are no items in stock, we will refund any amount you may have paid.

DELIVERY

Unless there are unforeseen or extraordinary circumstances, we will send you the order consisting of the product(s) described in each Order Confirmation. Shipping within the period indicated on the website according to the selected shipping method and, in any case, within a maximum period of 30 days from the date of the Order Confirmation.

If for any reason we cannot meet the delivery date, we will inform you of this circumstance and give you the option to continue with the purchase establishing a new delivery date or canceling the order with the full refund of the price paid. Keep in mind, in any case, that we do not make home deliveries on Saturdays or Sundays.

For the purposes of these Conditions, it will be understood that "delivery" has occurred or that the order has been "delivered" at the moment in which you or a third party indicated by you acquires the material possession of the products, which will be accredited by signing the receipt / or confirmation of receipt of the order at the agreed delivery address.< /p>

UNDELIVERABLE  IN GENERAL

If we are unable to deliver your order, we will contact you by phone. If we cannot find a solution, your order will be returned to our warehouse. If we were to make a second delivery, the postage would be borne by you.

In cases of Force Majeure, the obligations will be suspended during the period and we will contact each other to find the most appropriate solution for both parts.

 

TRANSMISSION OF RISK AND OWNERSHIP

The risks of the products will be your responsibility from the moment of delivery. You will own the products when we receive full payment for the products and shipping costs.

 

PRICE AND PAYMENT

The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount due, unless specified FREE.

Prices may change at any time, but (except as stated above) any changes will not affect orders with respect to to which we have already sent you an Order Confirmation.

 

 

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